WorkFusion Case Study
Intelligent Automation Solutions
WorkFusion is the leading provider of Intelligent Automation Solutions for Fortune 500 enterprises, banks, insurance and financial services companies. Their AI-enabled digital workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including; customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion digital workforce continually learns on the job through regular “human in the loop” interactions with co-workers. Furthermore, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable digital workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance.
The Results Through a partnership with Workfusion and our ProjectGrowth solution, we were able to deliver:
A consistent and process-driven recruitment practice
Best of Breed head hunters to speed up the recruitment process
Scorecard and candidate management system to simplify the shortlisting and interview process
The Challenge
WorkFusion needed a talent provider who could work closely with the internal talent function that was struggling to hire Enterprise Account Executives in US & UK, Business Development Representatives, Presales Consultants and VP EMEA & Delivery Managers.
They were challenged by:
- Inconsistent recruitment process
- Lack of insight into candidate sources
- Confusion from hiring managers
- Poor employer branding to high-quality candidates
The Solution
Through a partnership with Workfusion and our ProjectGrowth solution, we were able to deliver:
A consistent and process-driven recruitment practice
Best of Breed headhunters to speed up the recruitment process
Scorecard and candidate management system to simplify the shortlisting and interview process
The Results
Reduced time to hire and cost per hire by 50%
Reduced time and resources
Reporting capabilities to demonstrate results
Hired 11 people into the business, including Business Development Representatives, Enterprise Account Executives, VP EMEA, Delivery Managers and Presales
Poor employer branding to high-quality candidates
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Because it’s about time to redefine recruitment
“Growth did a great job helping hire our Sales, Solutions and Professional Service teams in the US & EMEA. Having a limited market presence, I needed to hire people who appreciated the challenges of a start-up environment while working with minimal resources. Growth positioned our business and value proposition to a high level and the people they brought in were a great fit. I would have no hesitation recommending Growth.”